Frequently Asked Questions

 

NEWSLETTER

HOW DO I SUBSCRIBE TO THE NEWSLETTER?

To subscribe to the Naj Oleari newsletter and keep up-to-date with news, promotions, events and special campaigns by going to the bottom of any page on our website:

- Enter your e-mail address and your home country and agree for us to use your personal data and send you the newsletter. To finish, click "Subscribe";

- Check your e-mail and confirm your subscription by clicking the link provided (you must complete this step in order to start receiving our newsletters).

WHAT SHOULD I DO IF I NO LONGER WISH TO RECEIVE THE NEWSLETTER?

If you no longer wish to receive our news, you can cancel your subscription at any time by clicking the "Cancel subscription" which you can find at the end of any newsletter.

You will receive an e-mail to confirm that your address will be removed from our mailing list.

WILL MY PERSONAL DATA BE SECURE?

In providing the service requested, we will handle your personal data in accordance with the applicable Italian regulations.

You may request access to your data at any time or ask that it be modified, updated or deleted.

To find out more, click here.

SOCIAL MEDIA

HOW CAN I FOLLOW NAJ OLEARI BEAUTY ON SOCIAL NETWORKS?

To view our accounts and activities on social media, simply click the Facebook, Instagram or Youtube icons in the top right-hand corner and at the bottom of our homepage.

Once you have found our accounts, you can follow us there – we look forward to it!

NAJ OLEARI PRODUCTS

ARE THE FORMULAS SAFE?

Naj Oleari is committed to guaranteeing the highest levels of quality, safety and effectiveness at all times, for every single product and for all the ingredients we use, subjecting them to rigorous compliance checks.

All Naj Oleari make-up products are:

  • Dermatologically tested to guarantee tolerability and safety, even on the most delicate skin types;
  • - Formulated and made in Italy in accordance with the applicable EU legislation. A small number of our eye pencils are produced in Germany, while our nail polishes and nail polish removers are produced in France – as indicated on the packaging – to guarantee maximum quality for this type of product.

DO YOUR PRODUCTS CONTAIN PARABENS?

Our entire range is formulated without parabens to reduce the risk of allergies.

DO YOUR PRODUCTS CONTAIN NICKEL?

The European Union prohibits nickel in the production of cosmetics. As a result, it is not included on any of the lists of ingredients for any Naj Oleari product.

However, we cannot guarantee that there will be absolutely no trace of this metal in any of our cosmetics, as it could be present in impurities contained in some of the raw materials we use. These would be very small traces, however, in the order of one part per million, which is still within the legal limit.

DO YOUR NAIL POLISHES CONTAIN FORMALDEHYDE OR PHTHALATES?

To ensure your nails stay healthy, we do not use any formaldehyde or phthalates in our nail polish formulas. For the same reason, our nail polish removers do not contain any acetone, while our hand creams contain active ingredients to nourish and protect your hands.

WHERE CAN I FIND A FULL LIST OF INGREDIENTS?

The list of ingredients (INCI) can be found on the box or packaging of each product and, for nail polishes, on the inside of the label on the bottom of the bottle.

CAN I STILL BUY PRODUCTS FROM THE PREVIOUS LINE OF NAJ OLEARI MAKE-UP?

The old line of Naj Oleari cosmetics is no longer available and has been completely replaced by a new range of make-up. The new formulas have been developed with the very best and most innovative ingredients to guarantee maximum performance and safety. We have also carefully chosen the shades for the new range to ensure that we keep up with the latest trends at all times and stay at the cutting edge of fashion.

So we would invite you to discover and try out our new make-up to find the most suitable replacements for your favourite old Naj Oleari products.

ARE YOUR PRODUCTS TESTED ON ANIMALS?

Naj Oleari make-up is “cruelty free”; we do not conduct any tests on animals, as European regulations prohibit the testing of finished cosmetics products on animals and, as of 2009, the marketing of products containing ingredients that have been tested on animals outside the EU.